Client Services


We have structured our company to be easily accessible to the physicians we serve and, by extension, the patients who depend on them. CYNOGEN provides:

  • Physician-to-physician consultation
  • Periodic educational materials for physicians and patients, plus links to resources related to certain cancers, all on our website (See Publications.)
  • Rapid turnaround time, based on the requirements of each assay
  • Responsive and knowledgeable customer service representatives


Location

Our Client Services personnel can be reached at:

17500 Red Hill Ave, Suite 210

Irvine, CA  92614  U.S.A.

Phone 1-877-4CYNOGEN (1-877-429-6643)

Fax 1-949-553-0828

email: clientservices@cynogen.com

Hours of Operation
Mon to Fri: 8:00 AM to 5:00 PM (Pacific Time)

Emergency
In case of after-hours emergency, you may reach CYNOGEN at 1-877-4CYNOGEN (1-877-429-6643). 


Ordering Tests
Lung: 1-855-DX4LUNG (1-855-394-5864) during business hours
Bladder: 1-877-4CYNOGEN (1-877-429-6643) during business hours

 

Free Specimen Shipping
Lung: 1-855-DX4LUNG (1-855-394-5864) to arrange transport 
Bladder: 1-877-4CYNOGEN (1-877-429-6643) for pick-up